Samsung

WARRANTY AND DOA PROCEDURE  
DOA PROCEDURE
The DOA policy is only valid within the first 7 days from invoice.
Customer to call Samsung Call Centre 0860 726 222 for telephonic diagnosis.
Process RMA and send customer a replacement
AUTHORISED SERVICE CENTERS  
Product Warranty Service Provider
LCD Monitors 3 Year Carry-in CRT
Large Format Displays  3 Year Carry-in CRT
Notebooks  1 Year Carry-in CRT
TV 1 Year Carry-in Log a call with Samsung 0860 726 222
Printers 1 Year Carry-in Log a call with Samsung 0860 726 222
Smart Centre Constantia – JHB –
Tel No: (011) 675 7715
Smart Centre Durban – Natal –
Te No: (031) 569 2223
Smart Centre Century City – Cape Town
No land lines available in the office park yet.
Contact Colin Hartley 084 401 2635 – paul.croll@samsung.com & mandy.g@samsung.com
Computer Repair Technologies (CRT)
CRT Gauteng
Contact: Kerry Pretorius
Tel No: 0861 123 CRT (278) OR 011 262 3586
Email: rique@123crt.co.za
Address: GROUND  Floor, Centex Office Park
Cnr Centex and Katherine Street
Sandton
CRT Kwazulu Natal
Contact: Sanjay Bhagat
Tel No: (031) 263 2027
Email: sanjay@123crt.co.za
Address: 53 Intersite Ave
Umgeni Junction
Springfield Park
Durban
CRT Cape Town
Contact: Colin Hartley
Tel No: (021) 552-4345
Email: colin@123crt.co.za
Address: Unit 37, Prosperity Park
Computer Road
Montegue Gardens
Cape Town
CRT Port Elizabeth VR Electronics
Contact: Pieter van Rooyen
Tel No: (041 368 4601
Email: pieter@vrelectronics.co.za
Address: Shop 7
Dijon Road
Lorraine
Port Elizabeth
CRT Bloemfontein Printer Parts Direct
Contact: Erica  Le Gassick
Tel No: (051 444 6695 /
Email: erica@printerparts.co.za
Address: 15 Leviseur Street
Westdene
Bloemfontein
CRT Nelspruit Core Data
Contact: Jenina Kihn
Tel No: (013) 741 1698
Email: jenine@coredata.co.za
Address: No. 68 Sonpark Boulevard
7 faurie Street
Nelspruit
Mpumalanga