WARRANTY AND DOA PROCEDURE |
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DOA PROCEDURE |
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The DOA policy is only valid within the first 7 days from invoice. |
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Customer to call Samsung Call Centre 0860 726 222 for telephonic diagnosis. |
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Process RMA and send customer a replacement |
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AUTHORISED SERVICE CENTERS |
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Product |
Warranty |
Service Provider |
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LCD Monitors |
3 Year Carry-in |
CRT |
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Large Format Displays |
3 Year Carry-in |
CRT |
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Notebooks |
1 Year Carry-in |
CRT |
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TV |
1 Year Carry-in |
Log a call with Samsung 0860 726 222 |
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Printers |
1 Year Carry-in |
Log a call with Samsung 0860 726 222 |
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Smart Centre Constantia – JHB – |
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Tel No: (011) 675 7715 |
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Smart Centre Durban – Natal – |
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Te No: (031) 569 2223 |
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Smart Centre Century City – Cape Town |
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No land lines available in the office park yet. |
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Contact Colin Hartley 084 401 2635 – paul.croll@samsung.com & mandy.g@samsung.com |
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Computer Repair Technologies (CRT) |
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CRT Gauteng |
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Contact: |
Kerry Pretorius |
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Tel No: |
0861 123 CRT (278) OR 011 262 3586 |
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Email: |
rique@123crt.co.za |
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Address: |
GROUND Floor, Centex Office Park |
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Cnr Centex and Katherine Street |
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Sandton |
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CRT Kwazulu Natal |
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Contact: |
Sanjay Bhagat |
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Tel No: |
(031) 263 2027 |
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Email: |
sanjay@123crt.co.za |
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Address: |
53 Intersite Ave |
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Umgeni Junction |
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Springfield Park |
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Durban |
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CRT Cape Town |
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Contact: |
Colin Hartley |
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Tel No: |
(021) 552-4345 |
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Email: |
colin@123crt.co.za |
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Address: |
Unit 37, Prosperity Park |
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Computer Road |
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Montegue Gardens |
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Cape Town |
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CRT Port Elizabeth |
VR Electronics |
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Contact: |
Pieter van Rooyen |
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Tel No: |
(041 368 4601 |
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Email: |
pieter@vrelectronics.co.za |
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Address: |
Shop 7 |
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Dijon Road |
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Lorraine |
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Port Elizabeth |
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CRT Bloemfontein |
Printer Parts Direct |
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Contact: |
Erica Le Gassick |
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Tel No: |
(051 444 6695 / |
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Email: |
erica@printerparts.co.za |
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Address: |
15 Leviseur Street |
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Westdene |
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Bloemfontein |
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CRT Nelspruit |
Core Data |
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Contact: |
Jenina Kihn |
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Tel No: |
(013) 741 1698 |
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Email: |
jenine@coredata.co.za |
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Address: |
No. 68 Sonpark Boulevard |
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7 faurie Street |
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Nelspruit |
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Mpumalanga |
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