| WARRANTY AND DOA PROCEDURE | ||||
| DOA PROCEDURE | ||||
| The DOA policy is only valid within the first 7 days from invoice. | ||||
| Customer to call Samsung Call Centre 0860 726 222 for telephonic diagnosis. | ||||
| Process RMA and send customer a replacement | ||||
| AUTHORISED SERVICE CENTERS | ||||
| Product | Warranty | Service Provider | ||
| LCD Monitors | 3 Year Carry-in | CRT | ||
| Large Format Displays | 3 Year Carry-in | CRT | ||
| Notebooks | 1 Year Carry-in | CRT | ||
| TV | 1 Year Carry-in | Log a call with Samsung 0860 726 222 | ||
| Printers | 1 Year Carry-in | Log a call with Samsung 0860 726 222 | ||
| Smart Centre Constantia – JHB – | ||||
| Tel No: (011) 675 7715 | ||||
| Smart Centre Durban – Natal – | ||||
| Te No: (031) 569 2223 | ||||
| Smart Centre Century City – Cape Town | ||||
| No land lines available in the office park yet. | ||||
| Contact Colin Hartley 084 401 2635 – paul.croll@samsung.com & mandy.g@samsung.com | ||||
| Computer Repair Technologies (CRT) | ||||
| CRT Gauteng | ||||
| Contact: | Kerry Pretorius | |||
| Tel No: | 0861 123 CRT (278) OR 011 262 3586 | |||
| Email: | rique@123crt.co.za | |||
| Address: | GROUND Floor, Centex Office Park | |||
| Cnr Centex and Katherine Street | ||||
| Sandton | ||||
| CRT Kwazulu Natal | ||||
| Contact: | Sanjay Bhagat | |||
| Tel No: | (031) 263 2027 | |||
| Email: | sanjay@123crt.co.za | |||
| Address: | 53 Intersite Ave | |||
| Umgeni Junction | ||||
| Springfield Park | ||||
| Durban | ||||
| CRT Cape Town | ||||
| Contact: | Colin Hartley | |||
| Tel No: | (021) 552-4345 | |||
| Email: | colin@123crt.co.za | |||
| Address: | Unit 37, Prosperity Park | |||
| Computer Road | ||||
| Montegue Gardens | ||||
| Cape Town | ||||
| CRT Port Elizabeth | VR Electronics | |||
| Contact: | Pieter van Rooyen | |||
| Tel No: | (041 368 4601 | |||
| Email: | pieter@vrelectronics.co.za | |||
| Address: | Shop 7 | |||
| Dijon Road | ||||
| Lorraine | ||||
| Port Elizabeth | ||||
| CRT Bloemfontein | Printer Parts Direct | |||
| Contact: | Erica Le Gassick | |||
| Tel No: | (051 444 6695 / | |||
| Email: | erica@printerparts.co.za | |||
| Address: | 15 Leviseur Street | |||
| Westdene | ||||
| Bloemfontein | ||||
| CRT Nelspruit | Core Data | |||
| Contact: | Jenina Kihn | |||
| Tel No: | (013) 741 1698 | |||
| Email: | jenine@coredata.co.za | |||
| Address: | No. 68 Sonpark Boulevard | |||
| 7 faurie Street | ||||
| Nelspruit | ||||
| Mpumalanga | ||||